A Day in the Life: Natalie Crain, Senior Business Development Lead

Natalie Crain, Senior Business Development Lead, recently sat down with us to give us a glimpse of her day to day life in the Business Development Department at Latitude 36. Our Business Development team is one of the key reasons we’ve seen massive growth over the years, and Natalie has been instrumental in building relationships and earning the trust of our clients. Natalie has a great personality which she uses to make real, genuine connections with the businesses we hope to serve. Continue reading to learn a little more about Natalie and how she makes the most out of her day!


How long have you been working at Latitude 36?

It will be 3 years in a couple weeks!


How did you make your way in to the IT staffing world?

Well, it was a roundabout way…I have my Master’s Degree in Elementary Education from UT. After graduation, I was a Kindergarten teacher for 2 years. Although I LOVE kids, teaching was just not a fit for me for many reasons, including when kids are “bad” I think it is “cute.” Basically, I struggled with the discipline aspect of teaching (I know who is going to have to be “bad cop” with our daughter, Olivia- Adam, that is for sure!). Anyway, I decided to quit and try to figure out what I wanted to do with my life. That led me to relying on my network of friends to try and see if any of them were doing something I could see myself doing. I reconnected with a few friends from college who were in the IT staffing world. Long story short, I liked what they were doing and I started applying and interviewing for several positions at IT staffing firms. I think it was divine intervention that Scott Dickson called me and told me about a company called Latitude 36…and the rest is history!!


What are your main responsibilities?

Building relationships with companies that align with Latitude 36’s background, sourcing experience, market knowledge, industry experience, national/regional presence, etc. I work to create a partnership with such companies so Latitude 36 can grow as a company.

I have two main focuses – companies in the Northeast and continuing to build our partnership with a couple MSPs.


What is the first thing you do when you get into the office?

Get coffee!!!


What’s one task you do every day?

Refer to my calendar and check in with any points of contact at companies I am targeting. Solidifying partnerships and landing new clients can be a very long process. I have been in touch with many of my points of contact for 2 ½ years and counting.


What do you normally do with your lunch break?

Either go run errands or work out in our workout room. With a new baby at home, I have to capitalize on any free time I get! 🙂


What is one of the more challenging tasks of your day?

Keeping things fresh with my check-ins and follow-ups. Potential clients do not want to hear the same thing over and over from a staffing firm that would like to partner with them. It is my job to get creative and find ways to get their attention, so to speak.


What are the top three skills needed for your role?

Determination, confidence (in my understanding of our industry and potential client’s industries), and organization.


What is the last thing you do every day (or most days)?

Figure out what I need to get done the next day and make a list!


What is your favorite thing about working in Business Development with Latitude 36?

My team! It is really like a family in our little group (and the company as a whole). We are all very different, but together we make an awesome team that helps drive Latitude 36’s growth!